Like a good neighbor, live chat is there
People are looking for help online on a daily basis. From trivia to physical and mental health, a myriad of websites provide answers and counseling to troubled users. At the end of the day, what matters most is getting the right answer, not the manner of obtaining it. If you happen to be running an online counseling website, you should strongly consider adding live chat to it to provide realtime treatment or other counseling services people may seek.
Online counseling made friendlier
If we’re talking online counseling, especially for mental health issues, what matters most is being able to attend to a patient in a timely fashion and provide guidance in a discreet manner. A growing number of psychotherapists and patients are turning to the Web to provide and seek online counseling services respectively.
Install chat plugin on your website to build a friendly environment for delivering online treatment for depression, providing answers to more general questions or run therapy groups. Become flexible in terms of business hours and let patients attend counselling sessions while staying in an environment comfortable to them. Moreover, send various types of media like links, photos and videos, supporting the treatment, in realtime.
Take a minute to visit our blog by clicking on the link in the box on the right side of the page for further reading on the role of live chat in online counseling.
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